Privacy & Data Protection
Privacy Policy
20 Aminos · Atlanta, GA
20 Aminos is committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information when you use our website, products, or services.
- DATA
Information Collected
Personal, technical, marketing, cart, and session data may be collected.
- USE
How Data Is Used
Data supports orders, shipping, service, communications, fraud prevention, and compliance.
- SMS
Consent & Marketing
Email and SMS communications require consent, with clear opt-out options.
- RIGHT
Your Rights
Users may request access, correction, deletion, portability, or processing restrictions.
Information We Collect
We may collect the following categories of information:
Personal Information
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information, processed securely via third-party providers
Technical & Usage Data
- IP address, browser type, device type, and operating system
- Website behavior, clicks, page visits, referring URLs, and time spent on pages
Marketing & Communication Preferences
If you subscribe to research updates (on the site, on the account signup form, or in your account settings) we store your email address, the page and time you subscribed, your browser’s user-agent string, and a masked form of your IP address as evidence of consent. We use the list to send lot release notices, catalog additions, and occasional promotions. Every message includes an unsubscribe link, and you can change the preference in your account settings; unsubscribing takes effect immediately for future messages. We do not sell or share the list. Order and shipping notifications are transactional and are sent regardless of this preference.
Cart and Session Data
- Items added to your shopping cart
- Session behavior used to trigger reminders for abandoned carts
How We Use Your Information
We use collected data to:
- Process and fulfill orders, including shipping and delivery
- Provide and improve customer service
- Send order confirmations, shipping updates, and transactional notifications
- Deliver marketing communications with your explicit consent
- Detect fraud and comply with applicable legal obligations
Marketing Communications: Email & SMS
Consent
By providing your email or phone number, you consent to receive promotional offers via email and/or SMS, and order-related updates such as confirmation and tracking messages.
SMS Data Use & Consent
Phone numbers provided may be used for order confirmations, shipping updates, and cart-reminder messages, and for communication via our SMS service provider for delivery.
Opt-Out Options
- Click the unsubscribe link in any promotional email
- Reply “STOP” to any SMS to opt out of further marketing messages
Data Protection & Security
We employ industry-standard security measures, including:
- SSL encryption for secure data transmission
- PCI-compliant payment processing
- Restricted internal access to customer data
While we make every effort to secure your information, no online system is completely secure. By using our services, you accept the inherent risks of internet-based transactions.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access personal data we hold about you
- Correct or update inaccurate data
- Request deletion of personal data, subject to legal retention requirements
- Receive a copy of your data in a portable format
- Object to or restrict certain processing activities
To exercise your rights, contact us using the information below. Verified requests are typically addressed within 30 days.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or tax obligations. Afterward, data is securely deleted or anonymized.
Third-Party Websites
Our site may include links to third-party websites. We are not responsible for their content, privacy practices, or security measures. Review their policies before sharing personal information.
Children’s Privacy
We do not knowingly collect information from individuals under 18. If we discover such data has been submitted, it will be promptly deleted.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of Georgia and the United States. By using our website, you agree to submit to the exclusive jurisdiction of courts located in Georgia for any disputes.
Contact Information
For privacy-related inquiries or requests, please contact:
Email: support@20aminos.com
Mailing Address:
20 Aminos
2358 Perimeter Park Drive, Ste 380, Atlanta, GA 30341
Questions
Need help with this policy?
Our team handles order, shipping, and payment questions. We can’t advise on any research task or application; support is limited to your order. Research Use Only.
Products are intended for in vitro research use only. Not for human or veterinary use. Not for diagnostic or therapeutic purposes.