Policy Hub
Policies & Compliance Center
20 Aminos provides this page as the central hub for official policies, legal disclosures, customer responsibilities, and compliance information related to our website, products, and services.
Group 01
Core Policies
Main website, privacy, and customer-agreement documents.
- TOSCustomer Agreement
Terms of Service
Conditions for purchasing and using the website, buyer responsibilities, legal disclaimers, and limitations of liability.
View policy - PRVData & Privacy
Privacy Policy
How personal data is collected, used, protected, and managed, including cookies, marketing communications, and data rights.
View policy - COOKTracking
Cookie Notice
The cookies and similar technologies used on the site, what they do, and how to manage your preferences.
View notice - DMCACopyright
DMCA Policy
How to report claimed copyright infringement and how takedown notices are handled.
View policy - COMMCommunity
Community Guidelines
Standards for respectful participation in our community forums, reviews, and communication channels.
View guidelines
Group 02
Research & Compliance
Documents on responsible research-use positioning and product documentation.
- CLLegal Overview
Compliance & Legal Overview
Overview of RUO classification, labeling standards, legal compliance principles, and safeguards against misuse.
View policy - RUOResearch Use Only
Research Use Only Policy
Permitted research-use purposes, customer responsibilities, prohibited human or animal use, and handling expectations.
View policy - FDARegulatory
FDA/FTC Disclaimer
Regulatory context clarifying that these products are not FDA-evaluated for clinical or therapeutic applications. Research use only.
View disclaimer - COADocumentation
COA Archive
Access per-lot certificates of analysis and product documentation for our research materials.
View COAs
Group 03
Orders, Shipping & Returns
Policies on delivery, refunds, returns, and order expectations.
- SHPDelivery
Shipping Policy
Delivery timeframes, expedited options, shipping cutoffs, carrier restrictions, and shipping-related limitations.
View policy - REFRefunds & Returns
Returns & Refund Policy
Return and refund expectations, the narrow QC-confirmed exception, conditions, and customer responsibilities.
View policy - ORDOrders
Checkout Review
Review your cart and confirm applicable terms and policies are understood before purchasing.
View cart
Group 04
Support & Contact
Contact points for general, legal, or compliance-related questions.
- INFOBusiness Details
Contact Information
Official business address, support email, and instructions for general, legal, or compliance-related inquiries.
View details - AFFPartners
Affiliate Program Terms
Terms governing participation in the affiliate program, including obligations and permitted promotion.
View terms
Products are intended for in vitro research use only. Not for human or veterinary use. Not for diagnostic or therapeutic purposes.