Shipping Policy
At 20 Aminos, we prioritize speed, accuracy, and transparency in our shipping practices. This policy explains delivery timelines, carrier options, tracking expectations, address accuracy, and shipping-related responsibilities.
Complimentary Shipping
Free 2-Day FedEx / UPS is available on domestic U.S. orders over $250+.
Same-Day Cutoff
Business-day orders placed before 5:00 PM EST are typically shipped the same day.
Expedited Options
Customers may choose upgraded 2-Day or Next-Day delivery options at checkout.
Tracking Provided
Tracking information is sent by email after the order has shipped.
Complimentary Shipping
We offer free 2-Day FedEx / UPS on all domestic U.S. orders over $250+.
Same-Day Shipping Cutoff
Orders placed before 5:00 PM EST on business days are typically shipped the same day. Orders received after 5:00 PM EST are shipped on the next business day.
We strive to process and fulfill orders as quickly as possible, but same-day shipping is not guaranteed during high-volume periods, holidays, or due to unforeseen logistics issues.
Expedited Shipping Options
For faster delivery, customers may select upgraded shipping methods at checkout:
- UPS / FedEx Express 2-Day
- UPS / FedEx Next Day Delivery
Shipping speed is determined by your chosen service and destination. All delivery timelines are estimates provided by the carrier.
Carrier Selection & PO Boxes
We ship using UPS, FedEx, and the United States Postal Service (USPS).
Tracking & Delivery Confirmation
Once your order is shipped, you will receive a tracking number via email. This number can be used to monitor your shipment’s progress directly through the carrier’s website. If tracking shows a package as delivered but you did not receive it, please contact the carrier directly before reaching out to our support team.
Shipping Liability Disclaimer
20 Aminos is not responsible for:
- Carrier delays, errors, or lost/stolen packages
- Delivery to incorrect addresses due to customer error
- Weather-related delays or force majeure events
- Customs delays or international transit issues, if applicable
While we will always assist in tracking or escalating issues with carriers, we cannot offer refunds for shipping problems beyond our control.
Address Accuracy & Order Review
Please ensure all shipping information is accurate at checkout. Incorrect addresses may lead to delivery issues, return-to-sender fees, or restocking delays. If you realize there is an error, contact us immediately after placing your order.
Questions?
For questions related to your shipment, expedited services, carrier limitations, delivery status, or tracking issues, please contact 20 Aminos support. For the fastest help, include your order number, tracking number if available, shipping address, and a short description of the issue.
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DISCLAIMER: All products sold by 20 Aminos are strictly intended for laboratory research use only. They are not approved for human or animal consumption, or for any form of therapeutic or diagnostic use. We do not provide usage instructions, dosing guidelines, or any advice regarding the application of our products. 20 Aminos is a research supply company only.